Reference

Privacy Policy for your lidoslot account

Your account profile, wallet activity, and lobby signals for Aviator, Andar Bahar, and Leprechaun Riches are covered in one Privacy Policy, so you can see what we collect…

Account dataDANA OVO GoPay QRISCookie controlsSecurity path
lidoslot Privacy Policy for your lidoslot account
CONTACT PATHS

Three contact paths for privacy requests

Fast privacy help matters when your account or wallet record needs correction. Our support team handles privacy messages every day from 09:00–02:00 WIB through live chat, WhatsApp, and email, with English that fits Indonesian account flows. We ask only for the details needed to identify your account, such as your account name, phone number, or a recent DANA, OVO, GoPay, or QRIS reference.

Team online

Live chat privacy desk

Use live chat for a fast privacy question while you are signed in. We ask for your account name and last wallet channel only so the agent checks the right record.

WhatsApp document check

Send WhatsApp messages during 09:00–02:00 WIB when you need to attach a QRIS receipt or screenshot. Please hide unrelated chats before sending, because we store only what your request needs.

Email privacy queue

Email [email protected] for correction, access, or deletion requests that need written tracking. We reply with the account step to confirm ownership before we change profile or wallet records.

ACCOUNT CONTROL

Six controls for your account data

Your privacy controls sit close to the account actions you already use. Open Profile for personal details, Wallet for DANA, OVO, GoPay, and QRIS history, and Account >…

Profile details

Your name, phone number, email, and account nickname stay tied to Profile > Verify Account.

Payment records

DANA, OVO, GoPay, and QRIS records are stored with reference codes, timestamps, and status labels.

Cookie choices

Cookies remember language, session state, and basic lobby preferences.

Device sessions

Open Account > Security > Active Sessions to see recent device entries.

Retention rules

We keep records only as long as needed for account service, payment disputes, security logs, or legal duties.

Correction requests

Ask us to correct a misspelled name, outdated phone number, or wrong email.

Privacy questions you may ask first

These answers focus on how your data is collected, used, kept, and corrected when you hold an account with us. If your question involves a live payment, a login you do not recognise, or a document already sent to support, use the contact paths above so we can look at the right account record.

We collect the details you enter during account creation, such as your name, phone number, email, login record, and wallet references. We also record cookie choices and device sessions needed to protect access.

Those rails create wallet references we need for deposit checks, payout checks, and dispute handling. We store channel names, timestamps, status labels, and reference codes, not unrelated personal chats or app content.

Yes. Contact live chat, WhatsApp, or [email protected] and tell us what needs correction. We may ask you to complete Profile > Verify Account before changing phone, email, or wallet-linked details.

Cookies keep your session active, remember language choices, and help us detect repeated failed logins. If you clear cookies in your browser, you may need to sign in again and repeat security checks.

Only staff assigned to account verification, payment checks, security checks, or privacy requests can access those records. We keep access limited by role and use support logs to track changes.

We keep records while your account is active and for the period needed for payment disputes, security checks, or legal duties. When those reasons end, we remove or separate records from your account.

Use live chat or WhatsApp from 09:00–02:00 WIB for account-linked questions, or email [email protected] for a written request. Include your account name and the data request you want handled.